Laura Woodward

LauraWoodwardLaura Woodward has been a vet for over 20 years. She has worked as a surgeon in Universities, charities, UK, India & Australia.

Laura is also an ACPNL affiliated Counsellor specialising in stress management, anxiety and depression. She also has vast experience of bereavement and relationship counselling.

This is a new and unique service specifically tailored to the needs of our profession. While many life coaches are out there, this is the only UK based counselling service specifically for vets by vets.

We envisage that by the end of 2017, corporate practices will be obliged to have mindfulness, mental wellbeing and counselling available to all of their employees. All workshops, seminars and one-to-one sessions with us are claimable as CPD and tax free for the employer.

She has been the surgeon at Village Vet Hampstead for 10 years.

Who we are

who-we-areLaura is a vet, a counsellor, a personal trainer, a wife and a mother. She is a member of the Association of Counsellors and Psychotherapists in London with a Diploma in Therapeutic Counselling.

ACPNL is a group of Counsellors and Psychotherapists in North London who meet regularly to discuss current issues and advancements in mental wellbeing.

What we do

what-we-do
“Mindfulness for vets” and “Cognitive behavioural therapy”. Trendy buzz words? or the tools you and your team need?
For you , as an individual, we will show you how to be the employer, vet or nurse who inspires others. You will be the staff member who is raising the bar and encouraging others to reach for it.

You will learn how to communicate effectively and you will find others responding to you in the same way.
Have you ever wondered how, after saying the same thing numerous times, nothing changes? By changing how you communicate, people will listen, and you will need to say something only once to effect change.

“The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through. ” Sydney J. Harris

You will become confident, even when there is a level of worry. You will keep everyone pressing ahead and you will feel calmer.

You will triage your thoughts through mindfulness so that sleepless nights are a thing of the past.

Raising staff morale, dealing with stress, improving self esteem and increasing productivity.

How we do it

how-we-do-it

  • We will meet with you to decide your main areas of concern.
  • We will spend some time in the practice getting to know how it works and meeting the team.
  • We will propose a program of cpd evenings/group workshops/one-to-one counselling sessions which best meets your needs.
  • Once you are happy with the program, we will begin immediately.
  • We will have regular meetings with you to discuss your progress towards your goals.

One-to-one counselling.
Cognitive therapy is based on the idea that when you change the way you think, you can change the way you feel and behave. In other words, if we can learn to think about other people in a more positive and realistic way, it will be far easier to resolve conflicts and develop rewarding personal and professional relationships.

Small group workshops.
In groups of 4 to 8, each workshop is short and deals with one topic  e.g. stress management or communication issues, or charisma development or grievances. Each session generates a task e.g. a particular change in attitude, for all present to be done until the following session.

Larger cpd events.
Usually an hour long, many topics can be discussed at these events. e.g. how to raise staff morale, how colleagues can interact in a positive way, how to turn stress into a buzz, how to welcome the tricky client.

“In the practice of tolerance, one’s enemy is the best teacher”14th Dalai Lama

“97% of veterinary staff adamant that a counsellor who is a vet
will understand them better than a counsellor who is not a vet”

“Happiness is not something ready made.
It comes from your own actions”

14th Dalai Lama

“It’s not stress that kills us. It’s our reaction to it”

Hans Selye

“We all need people who will give us feedback.
That is how we improve”

Bill Gates

“emotional intelligence is the key to both personal
and professional success”

noun

Frequently Asked Questions

email Laura at info@laurawoodward.co.uk or phone me on 07811 994656 to arrange a meeting where we can discuss the benefits I can bring to your team.
Every team can benefit from open discussion. Especially if it is short and to the point.
Every practice can benefit from improving the self esteem and charisma of its vets and nurses.
Every employer can be at the cutting edge of hot topics in the veterinary world such as “mindfulness”. Having mental wellbeing and counselling available for potential employees will set your practice apart from the rest.

email Laura in total confidence at info@laurawoodward.co.uk in the first instance. For one to one counselling, I will never discuss the fact that I have met you to anybody. We will organise to meet for a free of charge introductory session where we can decide if counselling is likely to be of benefit to you. Some clients come to my counselling rooms in Northwest London. Others choose to meet elsewhere. Generally we have six hour-long sessions over six weeks. However, some people choose to have three two-hour sessions.

Everyone
can benefit from counselling. Just as we exercise to keep the body fit and we clean where we live, the benefits from guided, emotional housekeeping are enormous.
How often do we take the time to openly offload our thoughts onto someone who will treat everything we say with absolute confidentiality? That person is qualified to help us get the most benefit in the least amount of time. And, they treat us with total positive regard.
Whether you thoroughly enjoying your job or not, counselling will make you a stronger, more dynamic colleague: the type of vet you want to be, the type of vet the clients want to see and the vet the employer will notice above the rest.

A small group of 4 to 8 colleagues. This is a confidential meeting. We do not discuss what has been said in these meetings outside of the room.
Workshops are easy to fit into the working week as they are short and to the point. We may discuss a grievance between colleagues and discuss it openly. We may decide that this is the week to learn how to turn a difficult client into a welcome client who can help us to exercise our tolerance and patience (this is a particularly popular workshop).
We may talk about charisma, and how to project ourselves in a confident way to others.
At the end of each workshop, I set a behavioural task for each of the team to work on until it becomes a natural attribute of theirs.

Workshops

Assertiveness training
This workshop enables participants to develop their ability to act assertively, even in the most difficult situations, such as feeling unpopular and not wishing to offend others.

Building Effective Relationships
Building effective relationships is a key part of success in the Veterinary world.This highly practical workshop will provide key skills and knowledge to help you build constructive and effective relationships with colleagues, and pet owners.

Building Multi-Professional Teams
Increasingly vets and veterinary nurses work as part of multiprofessional teams. Although these teams are focused on common goals, making them work successfully can be very difficult. This workshop looks at why these problems arise and how to build a good multi-professional team.

Communication Skills
A key role for vets and nurses is communicating effectively with the clients, with each other and with the “front of house team”. By getting our message across and by understanding the views and needs of others we can reduce the likelihood of conflict and disagreement. This highly practical workshop looks at the things that make for effective communication and introduces key communication skills that can be used whether communicating with individuals or groups.

Dealing with Conflict
Conflict at work in many practices is becoming more common and is a major cause of performance problems. Understanding why conflicts arise and resolving them quickly and effectively is critical if we and our teams are not to suffer burnout and stress.

Decision Making
Making decisions can be difficult in many cases.. We are faced with large amounts of data, the needs of different interest groups and pressure to always get it right.
This workshop looks at how to identify the key factors that influence our decision, how to gather and analyse relevant evidence and how to use a decision making model to reach the right answer.

Emotional Intelligence
Research shows that emotional intelligence is a key ability in building and maintaining successful relationships at work. This is a core skill in leading teams, coping with change and managing and resolving conflicts. This highly practical workshop explores the meaning of emotional intelligence, the difference that it makes in practice and how to develop it and how to use it successfully at work and elsewhere.

Implementing Change
The pressure of constant change is one that faces everyone in small animal practice. Clinicians are faced with the challenge of providing the highest quality of patient care while making sense of ever changing staff and targets. This workshop is about understanding and coping with change and the effect it has on us and those around us.

Negotiation and Influencing Skills
The ability to negotiate and influence on a day-to-day level is an essential skill whether it be agreeing priorities, establishing protocols or other key deliverables. This workshop focuses on cooperative negotiation working towards outcomes that meet the needs of all parties and support long-term relationships. It is practically focused with specifically designed case studies to support and maximise learning.

Performance Management
Meeting performance targets is a source of constant challenge when dealing with clients and emotional scenarios. Making sure that the teams we lead are focused on the right things is a critical task. This workshop offers some practical techniques to make sure that high standards of performance are maintained.

Time Management
Getting the most from our time is a challenge for all of us. The demands placed on vets and nurses increases constantly and it becomes increasingly difficult to find time for the things that really matter to us.

Understanding and Managing Stress
Working within the veterinary industry with its constant pressures, the potential for stress is enormous. This workshop looks at the causes of stress, how in our role as managers we can minimise them and how to develop effective personal strategies for reducing stress.
Mindfulness techniques are taught and practised at this, our most popular workshop.

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